Job Title: Funeral Service Operative
Location: 299‑303 Whitehorse Rd, Croydon, CR0 2HR
Salary: £27,00 – £30,000 (dependent on experience) plus excellent potential to earn more from on call rota duties
Job Type: Full-time
Working Hours: Monday to Friday, 8:00 AM – 5:00 PM
About Us:
Rowland Brothers is a long-established, family-run independent funeral directors with a proud history of supporting families with care and compassion. We are now looking for a dedicated and empathetic Funeral Service Operative to join our team.
This position involves handling the deceased, assisting with funeral preparations, driving funeral vehicles, and supporting families during services.
Key Responsibilities:
1. Care of the Deceased
- Collect the deceased from homes, hospitals, hospices, or care homes with professionalism and respect.
- Prepare, wash and dress the deceased for viewings and funerals.
- Ensure dignity and the highest standards of presentation at all times.
2. Funeral & Operational Duties
- Drive and maintain funeral vehicles (hearses, limousines, and private ambulances).
- Assist with coffin bearing duties, including lifting and carrying as part of a team.
- Set up funeral venues, ensuring all necessary preparations are completed.
- General maintenance.
3. On-Call & Out-of-Hours Duties
- Participate in out-of-hours removals and on-call duties as required.
- Be available for evening, weekend, and emergency call-outs.
Essential Requirements
- Full UK Driving Licence (minimum 2 years clean).
- Minimum age 25 years ( due to car insurance requirements)
- Minimum of 1 years funeral operative experience preferred but not essential
- Comfortable with manual handling and lifting, as the role involves physical work.
- Strong communication skills and the ability to interact professionally with grieving families.
- A compassionate and professional approach when working with the deceased and bereaved families.
- Ability to work flexible hours, including evenings, weekends, and on-call shifts.
- Right to work in the UK.
Benefits:
- Competitive salary
- Uniform provided
- Company pension scheme
- 28 days holiday (including Bank Holidays)
- Supportive and compassionate team environment